Categories: Hospitality and Tourism
Job Type: Full Time
Locations: Victoria Island Lagos
Salary: NGN47000 Net + Service Charge
Qualification: HND
Experience: Mid-level

We are looking for a skilled Waiter or Waitress to take orders and deliver food and beverages to our client’s customers.

The right Waiter/Waitress uplifts the dining experience for customers. We are looking for someone who will have the patience, personality, and perseverance to thrive in this role.

Waiter/Waitress responsibilities include greeting and serving customers, providing detailed information on menus, multi-tasking with various front-of-the-house duties, and collecting the bill. If you are able to perform well in fast-paced environments, we’d like to meet you. You should be a team player and be able to effectively communicate with the Kitchen Staff to make sure orders are accurate and delivered promptly.

What you will be doing

  • Greet and escort customers to their tables
  • Present menu and provide detailed information when asked (e.g. about portions, ingredients, or potential food allergies)
  • Prepare tables by setting up linens, silverware, and glasses
  • Inform customers about the day’s specials
  • Offer menu recommendations upon request
  • Up-sell additional products when appropriate
  • Take accurate food and drinks orders, using POS ordering software, order  slips, or by memorization
  • Check customers’ IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages
  • Communicate order details to the Kitchen Staff
  • Serve food and drink orders
  • Check dishes and kitchenware for cleanliness and presentation and report any problems
  • Arrange table settings and maintain a tidy dining area
  • Deliver checks and collect bill payments
  • Carry dirty plates, glasses, and silverware to the kitchen for cleaning
  • Meet with restaurant staff to review daily specials, changes on the menu, and service specifications for reservations (e.g. parties)
  • Follow all relevant health department regulations
  • Provide excellent customer service to guests

The Ideal Candidate

  • Proven work experience of at least three years as a Waiter or Waitress
  • Hands-on experience with cash register and ordering information system (e.g. Revel POS or Toast POS)
  • Basic math skills
  • Attentiveness and patience for customers
  • Excellent presentation skills
  • Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment
  • Active listening and effective communication skills
  • Team spirit
  • Flexibility to work in shifts
  • High school diploma; food safety training is a plus

Note: Only qualified candidates will be contacted.

Apply for this position

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