Job Brief

We are seeking a dynamic and experienced General Manager to lead the daily operations of our client’s apartment hotel. This role requires a seasoned professional who understands the intricacies of hotel operations, from Food & Beverage to Front Office and Housekeeping, while also possessing strong financial acumen. The ideal candidate will be hands-on, strategic, and passionate about delivering exceptional guest experiences while ensuring operational efficiency and profitability.

What You Will Be Doing

• Oversee the day-to-day operations of the hotel, including F&B, Housekeeping, Front Office, Maintenance, and Guest Services.
• Monitor financial performance by reviewing key documents such as, budgets, forecasts, and other financial reports.
• Lead and inspire department heads to meet and exceed operational goals and service standards.
• Ensure high levels of guest satisfaction through quality control, problem resolution, and consistent service delivery.
• Develop and implement strategies to maximize room occupancy, revenue, and guest retention.
• Manage hotel inventory, cost controls, vendor relationships, and supply chain efficiency.
• Oversee staff recruitment, training, evaluation, and motivation to ensure peak performance.
• Maintain compliance with health, safety, and regulatory standards.
• Report directly to ownership on operational updates, financial results, and improvement opportunities.

The Ideal Candidate

• Bachelor’s degree in Hospitality Management.
• 6 – 10 years of experience in hospitality management, with a proven track record in a similar General Manager role.
• Strong operational knowledge across departments: F&B, Front Office, Housekeeping, and Facilities.
• Excellent financial literacy and the ability to interpret and act on financial documents.
• Exceptional leadership, communication, and problem-solving skills.
• Highly organized, detail-oriented, and proactive.
• Comfortable living onsite and being available for emergencies when necessary.

Note: Only qualified candidates will be contacted.