Job Brief

We are looking for an Executive Housekeeping to lead our client’s team of room attendants and ensure we provide excellent customer service. Executive Housekeeping responsibilities include organizing employee shifts, training, and motivating team members, and checking private and public areas for tidiness. To be successful in this role, you should have a good understanding of sanitation regulations and team management abilities.

Ultimately, you will help ensure our client’s daily housekeeping operations run smoothly and that guests are satisfied.

What you will be doing

• Train housekeepers on cleaning and maintenance tasks
• Oversee staff on a daily basis
• Check rooms and common areas, including stairways and lounge areas, for cleanliness
• Schedule shifts and arrange for replacements in cases of absence
• Establish and educate staff on cleanliness, tidiness, and hygiene standards
• Motivate team members and resolve any issues that occur on the job
• Respond to customer complaints and special requests
• Monitor and replenish cleaning products stock including floor cleaner, bleach, and rubber gloves
• Participate in large cleaning projects as required
• Ensure compliance with safety and sanitation policies in all areas

The Ideal Candidate

• Work experience as an Executive Housekeeping or similar role for at least three (3) years
• Hands-on experience with cleaning and maintenance tasks for large organizations
• Ability to use industrial cleaning equipment and products
• Excellent organizational and team management skills
• Stamina to handle the physical demands of the job
• Flexibility to work various shifts, including evenings and weekends

Note: Only qualified candidates will be contacted.