Job Brief

We are looking for an E-Commerce Agent who will provide a fine blend of great content, consistent management, and targeted ads, adequately match the quality of the client’s brand offline with a creative online presence, and strategically make sales through “social selling”
You will communicate all hotel promotions specials, and story angles through a strategic digital footprint in line with the organizational budget, and build conversions around and about the brand. You will be reporting to the Director of Sales and Marketing.

What you will be doing

• Provide a fine blend of great content, consistent management, and targeted ads.
• Adequately match the quality of the brand offline with a creative online presence.
• Strategically make sales through “social selling”.
• Communicate all hotel promotions, and specials, and story angles through strategic digital footprint in line with organizational budget
• Build conversions around and about the brand
• Strategically gain clients through content marketing and targeted ads.
• Make the organisation more accessible to prospective clients via the channel they utilize the most, the social media
• Maintain the brand essence while keeping the general public engaged and informed of news and events
• Adequately make the company’s social media channels into an effective feedback and customer service mechanism
• Adequately amplify the facilities, offerings, and upgrades.
• Prepare all social platforms for customer queries.
• Conduct further evaluation of the product portfolio via social listening to understand the audience.
• Work effectively with international communication colleagues to create a consistent brand and digital communications messages.
• Build proactive relationships with key target consumers and digital journalists as per the marketing strategic focus (Luxury Market).
• Collaborate with the IT Manager in Website development, management, and promotional activities.

The Ideal Candidate

• Diploma in any relevant subject.
• Demonstrable experience as an e-commerce agent.
• Knowledgeable about consumer preferences, particularly as these relate to e-commerce.
• Unrivaled organizational, teamwork, and quality assurance skills.
• Phenomenal market research skills.
• Superb report writing abilities.
• A stickler for precision, creativity, and excellence.

Note: Only qualified candidates will be contacted.