HotelTechReport.com stands alone as the most prestigious and trustworthy platform for hotel industry professionals to research and review technology specific to the industry. The HotelTechAwards use a unique and accurate scoring system that is based on customer feedback and operates independently of analyst opinion or status. This is what makes it all the more significant that SuitePad won these two esteemed awards.
SuitePad attained an average customer rating of 4.8 out a 5 and a recommendation rate of 95% from 62 reviews, cementing their position as the best guest room tablet on the platform. Among other things, many customers commented on how SuitePad allowed them to increase revenue, conveniently provide information for guests, and praised the quality of service provided by the dedicated SuitePad team.
Here’s what some SuitePad users had to say about the solution:
“I appreciate the quick and simple support. The customer service was very friendly and helpful” – from a hotel in Germany.
“Working with SuitePad is great for handling and also a bonus for our guests because you have so many possibilities. We increased our car rental service a lot and also our bookings for the spa treatments” – from a hotel in Austria
“Suitepad allows us to deliver a great customer experience in which guests can liaise with the team, at any time of day. Internally, we are able to identify what guests are interested in and can continue to make content relevant for them” – from a hotel in the UK.
The SuitePad team would like to thank all those that took the time to leave a review on HotelTechReport.com. This type of engagement from customers helps shape and refine our product and is critical to the success of our business.
In addition, SuitePad also ranked #1 in the Best Places to Work in Hotel Tech 2020 category. This ranking shows that SuitePad is a company that values the wellbeing of its employees and understands that their satisfaction contributes significantly to its overall success.
Moritz von Petersdorff-Campen, the Managing Director of SuitePad, said: “We are over the moon to be awarded Best Guest Room Tablet! HotelTechReport is the leading platform for technology in the hotel industry, and its meticulous and impartial verification process makes this one of the most prestigious awards we could get. It goes to show that we’re moving in the right direction and most importantly, that our customers recognize the value that SuitePad brings to their business and the industry. In addition, for SuitePad to be recognized as the best place to work across all vendors is more than just an added bonus. It shows that our team members enjoy coming to work every day and share in our vision to bring the hotel room into the digital age”.
SuitePad is Europe’s leading provider of digital guest communication systems for the hotel industry. The Berlin-based company was founded in 2012 and has a team of over 60 employees.
SuitePads are tablets which are specifically designed for the hotel room. They provide a centralized service which brings digital communication between hoteliers and their guests to a whole new level. Apart from providing general information about the hotel, its services, and the surrounding area, SuitePads also serve as central booking tools for services such as hotel restaurants, shops, and spas, and each one is integrated with an in-room telephone and TV remote – helping to effectively declutter the hotel room and provide a modern experience for guests.
SuitePad serves more than 800 hotels across 28 countries, amounting to over 50,000 hotel rooms worldwide. In addition to the in-room tablets, SuitePad also provides a bring-your-own-device (BYOD) solution and an interactive projector specifically designed for hotel lobbies.