StayNTouch, a Shiji Group Brand and leading mobile property management and guest engagement solution provider for the hospitality industry, has partnered with ARRIVE Hotels & Restaurants to implement its mobile PMS in ARRIVE’s Austin, Wilmington, Memphis, and Phoenix hotels, with more to follow later in the year.
Founded in 2012, ARRIVE is an independent hotel brand providing travelers with “local, low-key,luxury.” ARRIVE properties are built to welcome people into their surrounding neighborhoods, bringing thoughtful design, attention to detail, and lighthearted humor to enliven the guest journey.
“Each ARRIVE property is aesthetically unique and many of our staff members come from backgrounds that are non-traditional for the hospitality industry. We needed a PMS platform that was easy to learn, intuitive to operate, powerful in its feature set, and could provide a highly engaging welcome and departure experience for our guests. We found that platform and partner in StayNTouch,” said Matt Steinberg, Co-Founder & CEO of ARRIVE Hotels &Restaurants.
“We’ve gone to great lengths to integrate our technology and customer support services in a way that positively impacts our customer’s bottom line and guest experience,” said Dan Bell, SVP of Shiji Americas. “We are delighted to partner with ARRIVE Hotels & Restaurants, a forward-thinking brand that is committed to enriching the local experiences of travelers looking for authenticity and service excellence.”
About ARRIVE Hotels & Restaurants
ARRIVE Hotels & Restaurants is an independent hotel and restaurant development and management company.
At ARRIVE, we love each of our unique neighborhoods and want everyone to know it. With thoughtful design touches that delight, locally loved restaurants and bars, and a staff that’s friendly, approachable and genuine, ARRIVE is the perfect place to explore what makes this neighborhood so special. Currently open in Austin (TX), Wilmington (NC), Memphis (TN) and Palm Springs (CA). Learn more about ARRIVE Hotels & Restaurants at arriveenterprises.com.
About StayNTouch, A Shiji Group Brand
StayNTouch is the hospitality industry’s leading mobile property management system provider with a focus on developing solutions that help hotels raise service levels, drive revenues, reduce costs, and ultimately change the way hotels can captivate their guests. Developed with mobility in mind, the pioneering platform enables hotels to create long-lasting relationships with their guests by delivering personalized service levels that today’s guests require. StayNTouch operates on tablets and smartphones, empowering hotel employees to go above and beyond in exceeding guest expectations at every touchpoint.
Powering over 95+,000 rooms globally, our game-changing solution frees hotels from the constraints of legacy or premise systems, dramatically streamlines operations, increases margins, and revolutionizes how front-line staff connects with guests. StayNTouch is a trusted partner to many of the most forward-thinking hotels, resorts, casinos and chains in the industry, including Yotel, Zoku Amsterdam, Valencia Hotels, The Freehand Hotels, Modus hotels and the Fontainebleau Miami Beach.
About Shiji Group
Shiji Group provides software solutions and services for the hospitality, food service, retail and entertainment industries, ranging from hotel management solutions to food and beverage and retail systems, payment gateways, data management, online distribution and more.
Founded in 1998 as a network solutions provider for hotels, Shiji Group today comprises 4,000 employees in 80+ subsidiaries and brands, serving over 74,000 hotels, 200,000 restaurants, and 600,000 retail outlets.
Shiji develops a network of cloud technology platforms that facilitate data exchange by connecting businesses vertically and horizontally across related industries. The importance of cross-industry integration to connect all levels of the supply chain, from guests to distributors and suppliers of all types is a critical part of our mission. Our goal is to facilitate the transition to fully integrated systems for our clients through a network of platforms that communicate securely and easily so our clients can focus on their core competencies of serving their guests.